Get More Out of Your Techs TODAY!
The average repair shop technician creates 5.6 billable hours each workday. These same techs will work an average of 8-10 hours that same day. When you opened your shop did you dream of just getting by? Just hoping to get your bills paid each month? This is so fixable! The answer is simply clear communication and meaningful expectations. In this webinar you will be learning the tips for setting clear expectations as well as “gain” strategies for getting more output from your techs. Implement these strategies and watch your hours go up, up, up!
Service Advisors: The Key to Business Success
Whether the person’s job title is service advisor, service writer, ASM, or service consultant, it is imperative that there is a clear understanding of the person’s primary mission – to ensure that every customer is driving a safe and reliable vehicle. Hiring the right type of person is the first step but ensuring that your advisor understands his role and providing the key education and working environment is key to your business success.
Attendees will learn: Why service advisors are key to business success. Best practices for service advisors.
• March 25, 2019 Monday Charlotte Get More Out of Your Techs Today
Holiday Inn Concord, NC 7772 Gateway Lane, NC 704-979-7900
• March 26, 2019 Hickory Tuesday Service Advisors: The Key to Business Success
LaQuinta Inn 1607 Fairgrove Church Rd. Hickory/Conover NC
• March 27, 2019 Greensboro Wednesday Get More Out of Your Techs Today
Wyndham Inn 6007 Landmark Center Blvd, Greensboro, NC 27407
• March 28, 2019 Durham Thursday Service Advisors: The Key to Business Success
La Quinta Southpoint 1910 Westpark Dr. Durham, NC 27713
Email Tricia@igonc.com with questions